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Request WVCTSI Services

Several WVCTSI cores and programs are transitioning to a new online platform for service requests. While this new platform is being tested, a temporary REDCap form can be used to request services from the following cores and areas.

  • Community Engagement and Outreach (Ex: WV Practice-Based Research Network, Community Clinics, WVCTSI Project ECHO)
  • Professional Development (Ex: Grant Writing, Training Programs, Academic Programs, Enrichment)
  • Funding (Internal pilot funding opportunities)
  • Clinical Trials Support (Ex: Regulatory Support, IRB, Study Coordination)

Request Services

Requesting services from Biostatistics, Epidemiology and Research Design Core and the Lab Technologies Core

Service requests for WVCTSI's Biostatistics, Epidemiology and Research Design Core and the Lab Technologies Core will continue the use of iLab to manage data and lab facility requests. Detailed instructions for accessing and requesting services via iLab can be found below. 

Access iLab here

How do I use iLab?

Anyone can create an iLab account. WVCTSI members with WVU credentials will sign in using those. 

Detailed signup instructions for members at WVCTSI partner sites (Charleston Area Medical Center, Department of Veterans Affairs, Marshall University, NIOSH, the West Virginia School of Osteopathic Medicine, etc.) can be accessed below.

iLab instructions for WVCTSI partner sites

Members of the West Virginia Practice-Based Research Network will register for iLab with the WVPBRN institution. Detailed instructions on this process can be found below.

iLab instructions for WVPBRN members

What services can I request in iLab?

iLab should only be used to request services from WVCTSI's Biostatistics, Epidemiology and Research Design Core and the Lab Technologies Core. All other services requests should use the temporary REDCap service request form found at the top of this page.

How do I request services in iLab?

  1. From the home page, open the left menu using the 3 bars, and choose "Core Facilities".
  2. From the list of cores, select the WVCTSI core of interest.
  3. In the upper right hand corner of the core home page, click on the “Request Services” tab.
  4. Choose “request service” for the service of interest. Please do not select any services labeled “Core Staff Use Only.”
  5. Complete the request form in full; then click “submit.” Please do not enter any payment information, most WVCTSI services are currently available at no cost to WVCTSI members. A WVCTSI staff member will reach out to you to follow up with your request as soon as possible.

Who should I contact if I need help?

For general iLab inquiries, you can contact Emily Morgan at or 304-293-6610.